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Build engaging apps with Sendbird's real-time chat & messaging API.
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Awards
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Similarweb
Best for
Platforms
Pricing Model
Pricing Plans
Video Calls Cloud Recording
Cloud Recording for video calls.
$ 0.01
per minute
Developer Plan
Free for up to 100 MAU and 10 PCC. This plan includes access to all Pro features and community support, making it suitable for testing, MVPs, or hobbyist projects.
$ 0
---
Starter Plan
Designed for businesses with up to 100,000 MAU and up to 5% of MAU as PCC. Pricing starts at $399 per month for up to 5,000 MAU. This plan includes basic moderation controls and analytics.
$ 399
per month
Pro Plan
Also supports up to 100,000 MAU and up to 5% of MAU as PCC, with pricing starting at $599 per month for up to 5,000 MAU. It offers advanced features such as translation and enhanced moderation capabilities.
$ 599
per month
Enterprise Plan
Tailored for organizations requiring millions of MAU and numerous PCC. This plan includes all Pro features, priority support, enhanced security, additional analytics, and dedicated infrastructure options. Pricing is customized based on specific requirements.
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Voice Calls Peer-to-Peer
Peer-to-Peer voice calls.
$ 0
per minute
Voice Calls Server-Relayed
Server-Relayed voice calls.
$ 0
per minute
Voice Calls Cloud Recording
Cloud Recording for voice calls.
$ 0
per minute
Video Calls Peer-to-Peer
Peer-to-Peer video calls.
$ 0
per minute
Video Calls Server-Relayed
Server-Relayed video calls.
$ 0
per minute
AI Customer Service (AI Agent)
Sendbird's AI Agent platform operates on a consumption-based pricing model. With each AI agent, customers receive Sendbird Desk, a full-featured ticketing system, at no additional cost. This package includes seamless AI-to-human handoff, unified conversation history, automated support workflows, and no per-agent fees. Specific pricing details are not publicly disclosed; interested parties are encouraged to contact sales for a customized quote.
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Business Messaging
For omnichannel business messaging, including in-app messages, push notifications, SMS, WhatsApp, and KakaoTalk, Sendbird offers customized pricing. Features include global coverage, analytics, reporting, and compliance with GDPR, HIPAA, SOC 2, and ISO 27001. Prospective customers should request a quote to receive tailored pricing information.
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Support Plans
Sendbird provides various support plans with features such as 24/7 global support, guaranteed first response times, dedicated customer success managers, and Slack support. Annual pricing is available upon request.
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annual
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