tool

• id: 26507
  tools_id: AOAT-026507
  tools_url: https://richpanel.com
  tools_name: Richpanel
  publish_date: 2013-07-18
  is_active: 1
  created_at: 2025-07-23T05:58:33.471061
  updated_at: 2025-07-27T08:15:21.895024
  

---

badges

• tool_id: 26507
  badge_id: 17
  is_active: 1
  created_at: 2025-07-21T12:34:56.046028
  value: 1
  id: 28669
  updated_at: 2025-07-27T08:11:45.309133
  value_text:
  

---

• tool_id: 26507
  badge_id: 25
  is_active: 1
  created_at: 2025-08-18T23:36:51.971005
  value: 90198
  id: 42399
  updated_at: 2025-08-18T23:36:51.971005
  value_text:
  

---

images

• image_id: 59667
  tool_id: 26507
  image_url: https://ageofai.tools/wp-content/uploads/logo/AOAT-026507-logo.png
  image_type: logo
  alt_text:
  order:
  is_active: 1
  created_at: 2025-07-23T06:21:01.537453
  updated_at: 2025-07-27T08:07:15.656641
  

---

• image_id: 59668
  tool_id: 26507
  image_url: https://ageofai.tools/wp-content/uploads/sc/AOAT-026507-sc02.png
  image_type: screenshot
  alt_text:
  order:
  is_active: 1
  created_at: 2025-07-23T06:21:01.537453
  updated_at: 2025-07-27T08:07:15.656641
  

---

all_pricing_models

• pricing_model_id: 9
  pricing_model_name: Hybrid Models
  is_active:
  sort: 0
  

---

• pricing_model_id: 10
  pricing_model_name: Deprecated/Legacy
  is_active:
  sort: 0
  

---

• pricing_model_id: 1
  pricing_model_name: Free
  is_active: 1
  sort: 1
  

---

• pricing_model_id: 2
  pricing_model_name: Freemium
  is_active: 1
  sort: 2
  

---

• pricing_model_id: 12
  pricing_model_name: Free Trial
  is_active: 1
  sort: 3
  

---

• pricing_model_id: 3
  pricing_model_name: Subscription
  is_active: 1
  sort: 6
  

---

• pricing_model_id: 4
  pricing_model_name: Pay-As-You-Go (PAYG)
  is_active: 1
  sort: 4
  

---

• pricing_model_id: 5
  pricing_model_name: One-Time Purchase
  is_active: 1
  sort: 7
  

---

• pricing_model_id: 6
  pricing_model_name: Credit or Token-Based
  is_active: 1
  sort: 5
  

---

• pricing_model_id: 7
  pricing_model_name: Custom Pricing
  is_active: 1
  sort: 8
  

---

• pricing_model_id: 8
  pricing_model_name: Performance-Based
  is_active: 1
  sort: 9
  

---

• pricing_model_id: 11
  pricing_model_name: Miscellaneous
  is_active: 1
  sort: 10
  

---

active_pricing_model_names

ratings

• rating_id: 100048
  tool_id: 26507
  source_id: 3
  score: 4.984572999
  weight:
  comment:
  created_at: 2025-09-19T10:30:52.959581
  is_active: 1
  updated_at: 2025-09-19T10:30:52.959581
  

---

• rating_id: 67620
  tool_id: 26507
  source_id: 3
  score: 4.984967166
  weight:
  comment:
  created_at: 2025-08-13T09:31:00.357375
  is_active: 1
  updated_at: 2025-08-13T09:31:00.357375
  

---

• rating_id: 59447
  tool_id: 26507
  source_id: 3
  score: 4.974215
  weight:
  comment:
  created_at: 2025-06-28T08:12:15.824521
  is_active: 1
  updated_at: 2025-07-27T08:17:24.286376
  

---

seo

• seo_id: 26507
  tool_id: 26507
  title: Richpanel: AI Customer Service for Ecommerce Businesses
  tldr:
  short_description: Richpanel: Streamline ecommerce customer service with AI.Gain insights, automate tasks, and provide personalized support.
  introduction_title: AI For Customer Service: Richpanel Revolutionizes Ecommerce Support
  introduction_body: AI for customer service is transforming how businesses interact with their customers, and Richpanel leads the charge. This powerful platform is specifically designed for ecommerce businesses, streamlining support operations by integrating all your essential tools – from a multi-channel agent console to automations, reporting, and analytics. Richpanel offers a collaborative help desk, a self-service customer portal, and robust order management features including returns and exchanges. But what truly sets Richpanel apart is its AI capabilities, powered by GPT-4, which enable faster responses and increased efficiency through the self-service portal. This translates to happier customers, improved retention rates, and ultimately, a more successful ecommerce business.
  is_active: 1
  created_at: 2025-07-23T06:17:37.581901
  updated_at: 2025-07-27T08:11:20.221553
  

---

social_media

• tool_id: 26507
  network_id: 12
  social_media_url: https://linkedin.com/company/richpanel
  is_active: 1
  created_at: 2025-07-01T18:37:37.77825
  id: 41259
  updated_at: 2025-07-27T08:14:10.033253
  

---

• tool_id: 26507
  network_id: 14
  social_media_url: https://twitter.com/richpanel
  is_active: 1
  created_at: 2025-07-01T18:37:37.77825
  id: 41260
  updated_at: 2025-07-27T08:14:10.033253
  

---

• tool_id: 26507
  network_id: 16
  social_media_url: sales@richpanel.com
  is_active: 1
  created_at: 2025-07-01T18:37:37.77825
  id: 41261
  updated_at: 2025-07-27T08:14:10.033253
  

---

tags

• tool_id: 26507
  tag_id: 3
  weight: 1
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 79127
  updated_at: 2025-08-25T20:04:36.863754
  

---

• tool_id: 26507
  tag_id: 40
  weight: 2
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 79128
  updated_at: 2025-08-25T20:04:36.863754
  

---

• tool_id: 26507
  tag_id: 41
  weight: 3
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 79129
  updated_at: 2025-08-25T20:04:36.863754
  

---

• tool_id: 26507
  tag_id: 303
  weight: 4
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 79130
  updated_at: 2025-08-25T20:04:36.863754
  

---

• tool_id: 26507
  tag_id: 115
  weight: 5
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 79131
  updated_at: 2025-08-25T20:04:36.863754
  

---

• tool_id: 26507
  tag_id: 108
  weight: 6
  is_active:
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  id: 79132
  updated_at: 2025-08-25T20:04:36.863754
  

---

• tool_id: 26507
  tag_id: 108
  weight: 1
  is_active: 1
  created_at: 2025-08-30T09:02:02.431898
  id: 113078
  updated_at: 2025-08-30T09:02:02.431898
  

---

• tool_id: 26507
  tag_id: 115
  weight: 2
  is_active: 1
  created_at: 2025-08-30T09:02:02.896256
  id: 113079
  updated_at: 2025-08-30T09:02:02.896256
  

---

• tool_id: 26507
  tag_id: 303
  weight: 3
  is_active: 1
  created_at: 2025-08-30T09:02:03.347587
  id: 113080
  updated_at: 2025-08-30T09:02:03.347587
  

---

• tool_id: 26507
  tag_id: 35
  weight: 4
  is_active: 1
  created_at: 2025-08-30T09:02:03.800593
  id: 113081
  updated_at: 2025-08-30T09:02:03.800593
  

---

• tool_id: 26507
  tag_id: 40
  weight: 5
  is_active: 1
  created_at: 2025-08-30T09:02:04.253083
  id: 113082
  updated_at: 2025-08-30T09:02:04.253083
  

---

• tool_id: 26507
  tag_id: 90
  weight: 6
  is_active: 1
  created_at: 2025-08-30T09:02:04.706863
  id: 113083
  updated_at: 2025-08-30T09:02:04.706863
  

---

• tool_id: 26507
  tag_id: 312
  weight: 7
  is_active: 1
  created_at: 2025-08-30T09:02:05.159009
  id: 113084
  updated_at: 2025-08-30T09:02:05.159009
  

---

• tool_id: 26507
  tag_id: 27
  weight: 8
  is_active: 1
  created_at: 2025-08-30T09:02:05.619287
  id: 113085
  updated_at: 2025-08-30T09:02:05.619287
  

---

• tool_id: 26507
  tag_id: 289
  weight: 9
  is_active: 1
  created_at: 2025-08-30T09:02:09.436638
  id: 113086
  updated_at: 2025-08-30T09:02:09.436638
  

---

• tool_id: 26507
  tag_id: 81
  weight: 10
  is_active: 1
  created_at: 2025-08-30T09:02:12.056011
  id: 113087
  updated_at: 2025-08-30T09:02:12.056011
  

---

toolsets

• tool_id: 26507
  toolset_id: 16
  weight: 1
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 128573
  updated_at: 2025-08-25T21:10:02.753035
  

---

• tool_id: 26507
  toolset_id: 39
  weight: 2
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 128574
  updated_at: 2025-08-25T21:10:02.753035
  

---

• tool_id: 26507
  toolset_id: 16
  weight: 1
  is_active: 1
  created_at: 2025-08-25T21:10:17.14651
  id: 147270
  updated_at: 2025-08-26T00:39:58.175
  

---

• tool_id: 26507
  toolset_id: 39
  weight: 2
  is_active: 1
  created_at: 2025-08-25T21:10:17.600068
  id: 147271
  updated_at: 2025-08-26T00:39:58.175
  

---

• tool_id: 26507
  toolset_id: 17
  weight: 3
  is_active: 1
  created_at: 2025-08-25T21:10:18.045671
  id: 147272
  updated_at: 2025-08-26T00:39:58.175
  

---

jobs

• tool_id: 26507
  job_id: 4
  weight: 1
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 252943
  updated_at: 2025-08-27T09:57:55.937929
  

---

• tool_id: 26507
  job_id: 6
  weight: 2
  is_active:
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  id: 252944
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---

• tool_id: 26507
  job_id: 8
  weight: 3
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  id: 252945
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---

• tool_id: 26507
  job_id: 5
  weight: 4
  is_active:
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  id: 252946
  updated_at: 2025-08-27T09:57:55.937929
  

---

• tool_id: 26507
  job_id: 18
  weight: 5
  is_active:
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  id: 252947
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---

• tool_id: 26507
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  weight: 6
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• tool_id: 26507
  job_id: 3
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  id: 252949
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---

• tool_id: 26507
  job_id: 21
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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---

• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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• tool_id: 26507
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---

• tool_id: 26507
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  id: 283019
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---

• tool_id: 26507
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  id: 283020
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---

• tool_id: 26507
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  id: 283021
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---

• tool_id: 26507
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---

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---

• tool_id: 26507
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  weight: 6
  is_active: 1
  created_at: 2025-08-27T09:58:18.925035
  id: 283024
  updated_at: 2025-08-27T13:27:53.292
  

---

platforms

• tool_id: 26507
  platform_id: 1
  priority: 1
  platform_url: https://richpanel.com
  is_active:
  created_at: 2025-07-23T06:17:37.581901
  id: 26503
  updated_at: 2025-08-20T21:39:15.184
  

---

• tool_id: 26507
  platform_id: 1
  priority: 1
  platform_url: https://richpanel.com
  is_active: 1
  created_at: 2025-08-20T18:09:16.848983
  id: 55381
  updated_at: 2025-08-20T18:09:16.848983
  

---

• tool_id: 26507
  platform_id: 20
  priority:
  platform_url: https://apps.shopify.com/customer-support#adp-reviews
  is_active: 1
  created_at: 2025-09-17T17:21:54.338061
  id: 66734
  updated_at: 2025-09-17T17:21:54.338061
  

---

• tool_id: 26507
  platform_id: 3
  priority:
  platform_url: https://play.google.com/store/apps/details?id=com.richpanel&pcampaignid=website_footer_download
  is_active: 1
  created_at: 2025-09-17T17:21:55.045334
  id: 66735
  updated_at: 2025-09-17T17:21:55.045334
  

---

• tool_id: 26507
  platform_id: 5
  priority:
  platform_url: https://apps.apple.com/my/app/richpanel/id1612931297?platform=iphone&utm_source=website_footer_download
  is_active: 1
  created_at: 2025-09-17T17:21:55.759401
  id: 66736
  updated_at: 2025-09-17T17:21:55.759401
  

---

score_log

• log_id: 209819
  tool_id: 26507
  final_score: 4.48
  logged_at: 2025-09-19T10:30:52.959581
  change_reason: New rating added | Coverage: 8.6% | Penalty: 0.8982
  triggered_by: System
  source_summary: Similar web Raiting: 4.984572999 (w=58.000) | Base Score: 4.985 | Final: 4.477
  final_score_2: 4.4771584214
  

---

• log_id: 192948
  tool_id: 26507
  final_score: 4.48
  logged_at: 2025-08-19T16:20:53.067949
  change_reason: rating_sources changed | Coverage: 8.6% | Penalty: 0.8982
  triggered_by: System
  source_summary: Similar web Raiting: 4.984967166 (w=58.000) | Base Score: 4.985 | Final: 4.478
  final_score_2: 4.4775124634
  

---

• log_id: 177403
  tool_id: 26507
  final_score: 4.49
  logged_at: 2025-08-19T16:20:25.813463
  change_reason: rating_sources changed | Coverage: 10.2% | Penalty: 0.8999
  triggered_by: System
  source_summary: Similar web Raiting: 4.984967166 (w=59.000) | Base Score: 4.985 | Final: 4.486
  final_score_2: 4.4861165167
  

---

• log_id: 149931
  tool_id: 26507
  final_score: 4.48
  logged_at: 2025-08-13T09:31:00.357375
  change_reason: New rating added | Coverage: 8.6% | Penalty: 0.8982
  triggered_by: System
  source_summary: Similar web Raiting: 4.984967166 (w=58.000) | Base Score: 4.985 | Final: 4.478
  final_score_2: 4.4775124634
  

---

• log_id: 146389
  tool_id: 26507
  final_score: 4.47
  logged_at: 2025-08-12T06:15:25.263278
  change_reason: Rating source weights updated | Coverage: 8.6% | Penalty: 0.8982
  triggered_by: System
  source_summary: Similar web Raiting: 4.974215000 (w=58.000) | Base Score: 4.974 | Final: 4.468
  final_score_2: 4.4678548356
  

---

• log_id: 137037
  tool_id: 26507
  final_score: 4.48
  logged_at: 2025-08-11T16:36:22.187859
  change_reason: Applied precise penalty formula - Similar Web = 4.5 | Coverage: 10.2% | Penalty: 0.9000
  triggered_by: Manual Refresh
  source_summary: Similar web Raiting: 4.974215000 (w=49.000) | Base Score: 4.974 | Final: 4.477
  final_score_2: 4.4766293509
  

---

• log_id: 125904
  tool_id: 26507
  final_score: 3.86
  logged_at: 2025-08-11T16:32:06.680827
  change_reason: Applied milder penalty formula - v2 | Coverage: 10.2% | Penalty: 0.776
  triggered_by: Manual Refresh
  source_summary: Similar web Raiting: 4.974215000 (w=49.000) | Base Score: 4.974 | Final: 3.858
  final_score_2: 3.8575534747
  

---

• log_id: 114771
  tool_id: 26507
  final_score: 2.74
  logged_at: 2025-08-11T16:28:07.06408
  change_reason: Applied new fair penalty system | Coverage: 10.2% | Penalty: 0.551
  triggered_by: Manual Refresh
  source_summary: Similar web Raiting: 4.974215000 (w=49.000) | Base Score: 4.974 | Final: 2.741
  final_score_2: 2.7408969235
  

---

• log_id: 103638
  tool_id: 26507
  final_score: 4.97
  logged_at: 2025-08-11T16:16:08.254948
  change_reason: weights updated to defaults
  triggered_by: Manual
  source_summary: Similar web Raiting: 4.974215000 (w=49.000)
  final_score_2: 4.974215
  

---

• log_id: 91136
  tool_id: 26507
  final_score: 0.51
  logged_at: 2025-08-11T16:10:08.878468
  change_reason: weights updated to defaults
  triggered_by: Manual
  source_summary: Similar web Raiting: 4.974215000 (w=5.00)
  final_score_2: 0.5075729592
  

---

• log_id: 55690
  tool_id: 26507
  final_score: 4.97
  logged_at: 2025-06-28T07:42:46.435956
  change_reason: New rating added
  triggered_by: System
  source_summary: Similar web Raiting: 4.974215000 (weight: 1.0000)
  final_score_2: 4.974215
  

---

last_update

• tool_id: 26507
  last_update: 2025-08-18T23:36:51.971005
  

---