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AI and CRM Revolution: How Intercom Streamlines Customer Service
AI and CRM are transforming customer service, and tools like Intercom are leading the charge. Intercom is a comprehensive platform designed to enhance your customer relationships through powerful AI-driven features. By seamlessly integrating an AI chatbot and knowledge base, Intercom empowers you to deliver faster answers to customer inquiries while significantly reducing the workload on your support team. This means quicker resolution times, happier customers, and more efficient operations for your business.
Pricing
Intercom's pricing is structured around three main plans: Essential, Advanced, and Expert. All plans include a shared inbox for collaboration and start at $29 per seat per month billed annually. The core difference between the plans lies in the features offered, primarily revolving around AI capabilities like Fin, Copilot, and advanced support tools. The "Essential" plan offers basic functionalities, while the higher tiers ("Advanced" and "Expert") unlock more sophisticated AI-powered features and increased message limits for proactive support. Here's a breakdown: Shared Inbox: All plans include a shared inbox for collaboration. AI Tools: Higher tiers offer advanced AI tools like Fin (AI agent), Copilot, and enhanced support features. Phone Support: Intercom offers phone support with per-minute pricing based on the location of both the caller and the recipient. Proactive Support: Higher tiers include more proactive support features like product tours, surveys, and outbound messaging. Pricing Calculator: Intercom provides a pricing calculator on their website to customize your plan based on the number of seats and desired features. Let me know if you have any other questions about Intercom's pricing!
Subscription
$29