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API AI Solutions: Twig - Your Generative AI Chatbot to Slash Customer Support Costs
AI chatbot solutions like Twig are revolutionizing customer support. Twig leverages the power of generative AI and large language models (LLMs) like GPT3 to understand customer intent, quickly retrieve relevant information from documentation, knowledge bases, and past tickets, and propose natural-language answers to support agents. This not only streamlines the support process but also significantly reduces costs by up to 30%. With Twig's AI writing capabilities, your team can provide faster, more accurate responses, leading to increased customer satisfaction and loyalty.
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