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Salesforce Marketing Cloud: AI-Powered Personalization for Growth
In today’s fast-paced digital world, connecting with customers on a personal level is more crucial than ever. Salesforce Marketing Cloud empowers businesses to do just that – creating impactful, individualized experiences across email, social media, mobile, and more. But it doesn’t stop at simply *managing* these channels. Salesforce Marketing Cloud leverages the power of artificial intelligence to truly understand your audience, predict their behavior, and optimize your marketing efforts for maximum results. From Einstein Engagement Scoring to AI-powered recommendations, discover how this comprehensive platform helps you deploy campaigns faster and scale 1:1 personalization like never before.
Pricing
Pricing:
Pricing Plans:
A simple CRM suite for up to 2 users. **Features:** Lead, Account, Contact, and Opportunity Management; Connected Slack Conversations; Simple Email Marketing. **Conditions:** No contract or credit card required; includes 2 user licenses.
A smart CRM suite with enhanced sales, service, marketing, and commerce capabilities. **Features:** All Free Suite features plus unlimited users; Built-in Sales Flows and Lead Routing; AI Automatically Syncs Emails, Events, and Contacts; Dynamic Email Marketing and Analytics. **Conditions:** Billed monthly or annually.
A flexible CRM suite with advanced automation and customization across sales, service, marketing, and commerce. **Features:** All Starter Suite features plus greater customization and automation; Sales Quoting and Forecasting; Access to AppExchange; Premier Support (add-on). **Conditions:** Billed annually.
CRM for sales with more flexibility and web API. **Features:** All Pro Suite features plus Advanced Pipeline Management & Deal Insights; Conversation Intelligence; Agentforce. **Conditions:** Billed annually.
CRM for sales with intelligent automation and developer support built-in. **Features:** All Enterprise features plus Predictive AI; Conversation Intelligence and Sales Engagement; Premier Success Plan and Full Sandbox. **Conditions:** Billed annually.
Complete Sales CRM with built-in AI and unified data. **Features:** All Unlimited features plus full suite of AI; Unmetered Agentforce usage for employees; Salesforce Spiff, Sales Planning, Sales Programs, Salesforce Maps, Tableau Next, and Slack Enterprise+; 1M Flex Credits & 2.5M Data Cloud Credits per org per year. **Conditions:** Billed annually; contact Salesforce for more details.
Simple CRM suite with marketing, sales, service, and commerce. **Features:** Lead, Account, Contact, and Opportunity Management; Dynamic Email Marketing and Analytics; Built-in Sales Flows and Lead Routing; Connected Slack Conversations. **Conditions:** Starting price; transaction fees apply; billed monthly or annually.
Agentic marketing automation on the world's #1 CRM. **Features:** Agentforce Campaign Creation; Multi-Channel Journeys; Forms and Landing Pages. **Conditions:** Billed annually.
Advanced agentic marketing capabilities. **Features:** Agentforce Campaign Creation; Path Experimentation; Two-Way Conversations for SMS and WhatsApp. **Conditions:** Billed annually.
Personalize cross-channel experiences at scale. **Features:** Agentforce Personalization Decisioning; Web, Mobile App, and Email Personalization; Product and Content Recommendations. **Conditions:** Billed annually.
Agentic marketing analytics. **Features:** Agentforce Paid Media Optimization; AI Campaign Summaries; Data Enrichment & OOTB Visualizations. **Conditions:** Billed annually.
Manage dynamic, personalized loyalty programs. **Features:** Agentforce Loyalty Promotion Creation; CRM Loyalty Analytics; Dynamic Promotions Management. **Conditions:** Billed annually.
Actions performed in Data 360 consume credits. **Features:** Data Services; Segmentation & Activation. **Conditions:** Pre-purchase, Pay-as-you-go, or Pre-commit options available.
Storing data in Data 360 results in a monthly fee. **Features:** Flexible, add more as needed.
Enhance Data 360 functionality. **Conditions:** Contact Salesforce for more details.
Enhance Data 360 functionality for 1 connection. **Conditions:** Contact Salesforce for more details.
Enhance Data 360 functionality for 10k profiles. **Conditions:** Contact Salesforce for more details.
Enhance Data 360 functionality per connection. **Conditions:** Contact Salesforce for more details.
Enhance Data 360 functionality for 1 audience. **Conditions:** Contact Salesforce for more details.
Self-guided, always-on resources. **Features:** Access to Knowledge Articles, documentation, and Trailhead; Global Trailblazer Community.
Expert guidance and expedited support. **Features:** Expert guidance and product education; Health checks and recommendations; Access to 24/7 support for business-stopping issues; Bundled with Unlimited & Agentforce 1 Editions.
Proactive partnership and personalized experience. **Features:** Designated Customer Success Manager; Customer Success Score; Proactive Monitoring and Key Event Management; Fastest 24/7 support response times.
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