AI for Customer Service: How Intercom Revolutionizes Support with AI Chatbots & Agents
AI for customer service is rapidly transforming how businesses interact with their customers. Intercom leads this charge, offering an AI-first platform designed to empower both customers and support agents. This comprehensive suite of tools leverages the power of AI chatbots like Fin AI Agent, which can handle up to 50% of customer inquiries autonomously, providing instant resolutions and freeing up human agents for more complex issues. Intercom also offers AI Copilot, a real-time assistant for agents that streamlines workflows and enhances efficiency. With features like a robust Help Center, omnichannel support, AI-powered insights & reporting, and customizable Workflows, Intercom equips businesses to deliver exceptional customer experiences at scale.
Pricing
Intercom offers a customer service platform powered by AI called "Fin." The pricing for Fin is based on the number of resolutions, costing $0.99 per resolution with a minimum monthly price starting at $29 per seat. There's also a 14-day free trial available. Fin integrates with popular help desks like Zendesk and Salesforce. Key Points: Pricing: $0.99 per resolution Minimum Monthly Price: $29 per seat Free Trial: 14 days Integrations: Zendesk, Salesforce, and more AI-Powered Agent: "Fin" handles frontline support with human-quality service.
Freemium
$0.99
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