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AI and CRM: Unleash Actionable Insights from Customer Comments with Comments Analytics
AI and CRM strategies are revolutionizing how businesses understand their customers. At the heart of this transformation lies Comments Analytics, a powerful platform designed to unlock actionable insights from customer feedback scattered across various online channels. Using advanced AI-powered tools like sentiment analysis, keyword extraction, and named entity recognition, Comments Analytics processes unstructured text from video comments, social media posts, product reviews, and more. This provides businesses with a clear understanding of customer emotions, preferences, pain points, and emerging trends. By leveraging these insights, companies can enhance their CRM strategies, personalize customer experiences, refine marketing campaigns, and ultimately drive business growth.
Pricing
Comments Analytics offers a tiered pricing structure based on the number of "queries" allowed per month. There are three main plans: a free plan with limited access, a $39/month plan allowing 1,000 queries, and a $99/month plan with 10,000 queries. The more expensive plans include additional features like dedicated servers, custom models, and priority support. A custom plan is also available for users with specific needs. Here's a breakdown of the pricing: Free Plan: Limited access to features. Basic Plan ($39/month): 1,000 queries per month, pre-trained models, ticket support. Pro Plan ($99/month): 10,000 queries per month, all features of the Basic plan plus dedicated servers, custom models, and priority support. Custom Plan: Available upon request for tailored needs and query counts. Payment is accepted via PayPal and major credit cards.
Subscription
$39
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