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AI for Customer Service: TheLoops Revolutionizes CX Operations
AI for customer service is transforming the way businesses interact with their customers. TheLoops is a powerful AI-driven platform designed to enhance customer experience (CX) operations by providing actionable insights. This intelligent platform leverages predictive analytics and general AI to significantly improve team productivity, offering features like sentiment analysis, trend alerts, and topic identification. By replacing multiple point solutions and manual data processes, TheLoops empowers CX teams with real-time data analysis and proactive tools, ultimately leading to cost savings and increased customer retention.
Pricing
TheLoops offers two pricing plans: Professional and Enterprise. The Professional plan starts with 3 integrations and includes features like AI-driven insights, auto-prioritization based on sentiment and scoring, auto-classification and routing, operational analytics, CRM connectors, CSM connectors, and engineering connectors. The Enterprise plan expands upon this with 5 integrations, adding predictive escalations, proactive backlog management, log connectors, alert connectors, and notifications. Both plans offer customizable solutions based on your needs. For detailed pricing information, you'll need to contact their sales team directly. Key Points: Two Plans: Professional & Enterprise Professional Plan Features: 3 Integrations AI-driven Insights Auto-Prioritization Auto-Classification & Routing Operational Analytics CRM, CSM, Engineering Connectors Enterprise Plan Features (Includes Professional Features): 5 Integrations Predictive Escalations Proactive Backlog Management Log, Alert Connectors Notifications Custom Solutions: Pricing tailored to your specific needs. Contact Sales: For detailed pricing information.
Subscription
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